Terms and conditions

Deposits for pre booked escorted trips .

For all escorted trips a deposit of 10% is payable in advance this will be deducted from the final payment.

Loss of deposit for pre booked escorted trips .

If you cancel your booking up to 15 days in advance including the day of cancellation you will be fully refunded.

Cancel up to 10 days including the day of cancellation you will loose 50% of your deposit.

Cancel less than 10 days notice full loss of deposit.

Deposit for unescorted hire

A deposit of £30.00 is payable on all unescorted hiring's. This is to cover damage and or loss of equipment.

Payment for unescorted hiring's

This must be paid in advance of the hiring in full.

Over hire

When you hire a canoe you will be given a return time. It is important for your own safety that you return when you agree to. If you do not return at the given time, or within 10 minutes after of this given time you will be charged a full hours hire at a one hour hiring rate. This charge will continue for every subsequent hour. You will not get the multi hour discount.

Loss of equipment

The loss of any equipment will be charged at the full rate. a table of costs is on the hire form but examples are

Paddles = £30.00 Buoyancy aid = £70.00 Barrel = £20.00 Helmet = £25.00 CD player = £35.00

Damage to the canoe

From time to time canoes do suffer damage, if the damage is through fair wear and tear there will be no charge, however you will be charged the repair cost or replacement if the damage is caused by miss treatment of the canoe.

Responsibilities

Personal property

We will not accept responsibility for the loss of any personal equipment, or damage to personal equipment and property no matter the cause.

Personal injury

We will not accepted liability for personal injury or death no matter the cause. Unless there is some sort of defect with the equipment issued to you.

Your Safety

You are supplied with buoyancy aids and safety helmets these must be worn at all times when near the water or in the canoe.

You must comply with the river code and rights of way.

Disabilities

For safety reasons those with mental or physical disabilities must accompanied by a carer.

Young person

Nobody under the age of 16 may travel unaccompanied in a canoe. Nobody under the age of 18 may hire a canoe.

London Canoes is a Division of MVL Trading LTD Reg No 04984692 Po Box 741, Dagenham, Essex, RM8 1WG

e mail Enquiries@Londoncanoes.co.uk