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Privacy policy

London Canoes takes your privacy concerns very seriously, and confirms to users of this site that we will not sell or rent individual user information to others and will only share information in accordance with this privacy policy.


To Protect Your Privacy


Your Account
London Canoes is committed to keeping customer information confidential and used solely for the purpose of serving you better.
We are registered in the United Kingdom having notified the Information Commissioner of our data uses under the UK Data Protection Act 1998 and will only use the information that we collect about you lawfully in accordance with the Act and this policy. We undertake the following measures to ensure a high level of privacy for our customers. When transacting with our company you are dealing with MVL Trading Limited trading as London Canoes.


In order for us to provide the best possible level of service, we need to gather certain information. When you set up an Internet account with us, we will ask you for some relevant information, including:
Your name
Email address
Mailing address
Delivery address
Credit card details
Phone number(s)
Fax number(s)
This information allows us to provide you with personalised services and correspond with you separately. The information you provide will be kept confidential and used to support your customer relationship with London Canoes. It will help us to maintain your account and alert you to new products, special offers and services, which are suited to you as they become available. Such uses may be special offers in promotional emails and on our website.


Protection and Security of Information


We protect the privacy of your information using highly secure, password-protected servers. Please see our Security Policy for further information about the online and offline security measures we adopt to protect your information against unauthorized or unlawful processing of personal data and against accidental loss or destruction of or damage to personal data.


Accuracy and Updating Information


You can email us at enquiries@london-canoes.co.uk requesting that we update, modify or delete your account information.


Website Tracking


Like most websites, we use cookies and other internal tracking methods to track the way our website is used by our customers so we understand better how to make the service faster and more user friendly. The information we gather is analyses either in the aggregate or at a customer level, where we feel that the data we collect will help to enhance your purchasing experience.


Sharing Information


We do not share personally identifiable data with any other companies except as provided in this policy or permitted by law.
In order to provide you with a service, fulfil a transaction you have requested or in connection with legal process, we may share personally identifiable data with our agents (such as credit card processing companies, credit reference agencies, outside suppliers, distributors and delivery companies), and group companies for such purpose, relevant authorities or otherwise with your permission.



What Are Cookies?


Cookies assign a unique identification to your computer and store the details on your hard drive via a facility in your web browser. The cookie does not contain any personally identifying information but does permit our website to recognize you each time you return to the London Canoes website. On arrival your cookie then ‘handshakes’ with our system, which identifies you and makes it faster for you to log in. If you do not want to use “cookies”, most Internet browser programs will permit you to turn them off. Should you do this, you will still be able to access our website as normal.


The foregoing policies are effective for the www.London-canoes.co.uk website. By using our site, you agree to the terms of this privacy policy. MVL Trading reserves the right to change this policy from time to time and will update this page accordingly. By using this Site you agree to be bound by any such revisions in effect at the time of use and should therefore periodically visit this page and the Site Terms of Use page to determine the current policies applicable to users of the Site. The policies and terms described above are not intended to and do not create any contractual or other legal rights in or on behalf of any party

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London Canoes is a Division of MVL Trading LTD Reg No 04984692 Po Box 741, Dagenham, Essex, RM8 1WG

e mail Enquiries@Londoncanoes.co.uk

 

 

 

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